Employment

Department Head of Reference 

Ela Area Public Library District

The Ela Area Public Library District, located in the Northwest suburbs of Chicago in the community of Lake Zurich, seeks a collaborative, progressive team leader to join the organization as the Department Head of Reference. (Posted 11/11/19).

We are looking for a forward-thinking leader who readily embraces innovation and has the ability to foster excellence in a department of 17 employees. This individual will participate as a member of the Library management team and will play an active role in finding ways to address our community’s emerging needs.

Position Summary:
The Department Head of Reference reports to the Assistant Director and participates in the strategic planning process as a collaborative member of the management team. Additionally, this position manages a work group of 11 direct and 5 indirect staff members.

Significant duties include:

  • Management of department personnel including scheduling.
  • Oversees all aspects of Reference services and collections including reference and nonfiction readers’ advisory services, technology assistance, and management of study rooms and Digital Media Labs. 
  • Coordinates budgeting, selection, evaluation, training, and promotion of electronic resources.
  • Performs regular Desk duties.

For additional duties please read the full job description at the following link: Department Head of Reference job description.

Requirements: MLS from ALA accredited institution. Five years of professional public library experience with two years of supervisory experience; Demonstrated abilities in management, supervision, and service to the public; Commitment to superior customer service and communication; Spanish, Polish, or Chinese language skills a plus

Starting Salary: $58,721 annually with full benefits, including 4 weeks of vacation and participation in IMRF. Night and weekend availability.

If you are interested in joining the Ela Area Public Library District and meet the job requirements described above, please email your cover letter and resume to our Human Resources Department at apply@eapl.org.

* The Ela Area Public Library District is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, or national origin.


Virtual Services Specialist

Ela Area Public Library District

The Ela Area Public Library District, located in the Northwest suburbs of Chicago in the community of Lake Zurich, seeks a collaborative, dedicated individual to join the organization as the Virtual Services Specialist. (Posted 10/1/19).

We are looking for someone who readily embraces innovation and excellence in virtual services, and will help us find ways to address our community’s emerging needs. This position is full-time and reports to the IT Manager.

Responsibilities:

  • Designs and develops web pages, forms, and other content for staff and public use, either by utilizing personal expertise or in cooperation with third-party website development contractors.
  • Directly edits and maintains website, apps, intranet content, and related components on a regular basis.
  • Troubleshoots patrons' reported problems in accessing Library website content.
  • Works with the Library’s digital e-resources and social networking teams to ensure all areas of the website support the Library’s mission and strategic goals.
  • Utilizes current web analytics tools and other methods to assess usage of the library’s website, 
  • linked research and educational databases, and e-collections.
  • Attends appropriate training opportunities; participates as a member of library-wide committees.

For additional duties please click here for the Virtual Services Specialist job description.

Requirements: Bachelor’s degree in an appropriate field; MLS preferred. Two years of experience with website management.

Salary:  $22.42 - $28.02 per hour depending on qualifications and experience. Full benefits including participation in IMRF. Night and weekend availability.  

If you are interested in joining the Ela Area Public Library District and meet the job requirements described above, please email your cover letter and resume to our Human Resources Department at apply@eapl.org.

* The Ela Area Public Library District is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, or national origin.


Bilingual Information Desk and Passport Assistant

Ela Area Public Library District

The Ela Area Public Library is seeking a friendly, energetic, and self-motivated bilingual applicant with exceptional customer service skills and proficiency in speaking both Spanish and English. Our Library strives to be a welcoming center for our community and this position is responsible for creating a positive library experience at an extremely busy Information Desk. Responsibilities include general reference, reader’s advisory, and technology assistance. This is a 4-12 hour per week position with a work schedule that requires evening and Saturday hours. (Posted 10/24/19).

Responsibilities

  • Answer general inquiries and provide reader’s advisory service in Spanish and English.
  • Greet and assist patrons, provide informational and directional assistance in person and via phone.
  • Translate Library information in print and digital media.
  • Cross-train in other departments to provide translation assistance.
  • Assist patrons with retrieving equipment from the Forge.
  • Take program sign-ups and accept payments for the meeting room.
  • Assist patrons with the use of the copier/scanner and perform troubleshooting.
  • Take voter registrations, if eligible.
  • Answer questions about using technology including library apps, mobile devices, the internet, and word processing.
  • Other duties as assigned.

Requirements: 2 years of college preferred, one year of work experience with public interaction and customer service experience required. Library experience a plus. Bilingual in Spanish and English.

Knowledge and Skills
Ability to:

  • Deal with multiple tasks effectively and efficiently
  • Interact with patrons courteously, skillfully and accurately
  • Work effectively with co-workers in a collaborative, team-based organization
  • Learn use of telephone system and maintain standards of phone service
  • Comfortably use and explain how to use technology
  • Push and pull a cart weighing up to 200 pounds
  • Bend, lift, and carry objects up to 40 pounds

Position Hours: 4-12 hours per week. Schedule includes evening and weekend shifts.

Pay: $16.69 per hour

If you are interested in joining the Ela Area Public Library and meet the job requirements described above, please email your cover letter and resume to our Human Resources Department at apply@eapl.org.

* The Ela Area Public Library District is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, or national origin.

 

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